1. DEFINITIONS
1.1 “Company” means JB Performers, including its employees, subcontractors, agents, and representatives.
1.2 “Client” refers to the individual, company, or organisation booking the Services.
1.3 “Event” refers to the function, celebration, or occasion for which Services are booked.
1.4 “Services” means all music performance, production, sound, or entertainment-related services provided by the Company.
1.5 “Agreement” refers to these Terms & Conditions, any booking confirmation, invoices, and written correspondence.
2. BOOKING & CONTRACT FORMATION
2.1 A booking is only considered confirmed when:
The Client has accepted these terms in writing; and
The required deposit or full payment (where applicable) has been received.
2.2 The Company may refuse or cancel any booking at its discretion prior to confirmation.
2.3 Provisional holds are not binding and may be released at any time.
3. PAYMENT TERMS
3.1 A non-refundable deposit is required to secure standard bookings.
3.2 The remaining balance must be paid no later than fourteen (14) days prior to the Event date.
3.3 Payments must be made by approved methods. The Client is responsible for ensuring payments arrive by due dates.
3.4 The Company may apply 8% annual interest above the Bank of England base rate on late payments.
3.5 LAST-MINUTE BOOKINGS – FULL PAYMENT & NON-REFUNDABLE
3.5.1 A Last-Minute Booking is any booking made within fourteen (14) days of the Event date.
3.5.2 Last-Minute Bookings require full payment upfront, immediately upon booking. No deposits or instalments are permitted.
3.5.3 A Last-Minute Booking is not confirmed until full cleared funds are received. The Company may release the date without notice until then.
3.5.4 All payments for Last-Minute Bookings are strictly non-refundable, under any circumstances, including but not limited to:
Client cancellation or change of mind
Date/time/venue changes by the Client
Venue cancellation or operational failure
Weather or environmental conditions
Travel issues, illness, or personal emergencies
Inability to meet technical or access requirements
3.5.5 If conditions prevent the Company from performing safely (e.g., no shelter, unsafe space, no power), the Company may withdraw from the Event. No refund will be issued.
3.5.6 Rescheduling of a Last-Minute Booking is treated as a cancellation. A new booking must be made at current rates.
3.5.7 In the rare event the Company cancels due to legitimate Force Majeure (see Clause 12), the Company will attempt to offer a replacement act or alternative solution. Except where the Company is wholly at fault, no refund is owed for Last-Minute Bookings.
4. CLIENT CANCELLATION
4.1 All cancellations must be in writing.
4.2 Fees due upon cancellation:
More than 60 days before Event: Deposit retained.
30–59 days before Event: 50% of remaining balance payable.
Less than 30 days: 100% of total fee payable.
4.3 Reducing hours or Services is treated as a partial cancellation, and fees may still apply.
5. COMPANY CANCELLATION
5.1 The Company may cancel only in exceptional circumstances (illness, accident, Force Majeure).
5.2 If cancellation occurs, the Company will:
Provide a full refund of any payments made; and
Use reasonable efforts to arrange a replacement performer.
5.3 The Company’s liability is strictly limited to the value of payments received. No additional compensation is provided.
6. PERFORMANCE REQUIREMENTS
The Client must provide:
A safe, secure, and adequate performance space
Electricity if required
Shelter for outdoor performances
Access for setup and pack-down
Reasonable lighting
A hazard-free environment
The Company may refuse or halt performance if conditions are unsafe.
Setup time of 45–60 minutes must be provided before performance start.
7. SOUND LIMITERS & VENUE RESTRICTIONS
7.1 The Client must disclose any sound limiters, licensing rules, or noise policies.
7.2 The Company is not responsible for interruptions caused by:
Sound limiter activation
Venue enforcement
Noise complaints
Licensing restrictions
7.3 No refunds will be provided if restrictions limit performance.
8. ARTIST WELFARE
8.1 The Client must provide drinking water.
8.2 For events exceeding 3 hours on-site, the Client must provide either:
A meal; or
A meal buyout fee (if agreed).
8.3 Reasonable rest breaks must be allowed.
9. EQUIPMENT & DAMAGE
9.1 All equipment remains the property of the Company.
9.2 The Client is responsible for any damage caused by guests, staff, or environmental factors.
9.3 If damage renders the Company unable to perform, the Client remains liable for full payment.
10. EVENT TIMING & DELAYS
10.1 Any schedule changes must be communicated 7 days prior.
10.2 Delays caused by the Client may reduce performance time without reducing the fee.
10.3 Extensions beyond contracted time require approval and incur overtime fees.
11. OVERTIME
11.1 Any additional time requested on the day is subject to the Company’s approval.
11.2 Overtime is billed at the applicable rate and must be settled within 48 hours of the Event.
12. FORCE MAJEURE
Neither party is liable for failure to perform due to circumstances beyond reasonable control, including:
Severe weather
Power failure
Illness or accident
Venue closure
Government restrictions
Pandemics or emergencies
Transport disruption
War, terrorism, or natural disasters
Reasonable attempts will be made to reschedule where possible.
13. SUBSTITUTIONS
13.1 The Company may substitute performers of equivalent skill if necessary due to illness or emergency.
13.2 The Client may not reduce payment due to substitution.
14. RECORDING & MEDIA RIGHTS
14.1 No full-length recording of performances may be made without written permission.
14.2 Short clips/photos for personal use are permitted.
14.3 The Company may capture brief promotional footage unless the Client opts out in writing prior to the Event.
14.4 All musical arrangements and performance styles remain the intellectual property of the Company.
15. LIABILITY & INSURANCE
15.1 The Company holds valid Public Liability Insurance.
15.2 The Company is not liable for:
Third-party failures
Venue issues
Property damage not caused by the Company
Economic or consequential loss
16. CLIENT RESPONSIBILITIES
The Client agrees to:
Provide accurate information
Maintain a safe environment
Ensure guests respect the performance area
Secure any necessary permissions or licences
17. GOVERNING LAW
This Agreement is governed by UK law. All disputes fall under the exclusive jurisdiction of UK courts.
If any clause is deemed invalid, the remainder of the Agreement remains enforceable.